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Frequently Asked Questions

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General questions

Q: What is TrafficPanel?
A: TrafficPanel is a tool that provides easy traffic management through proxy server between internet and local network.

Q: What are the purposes of TrafficPanel kernel and TrafficPanel modules?
A: TrafficPanel consists of two main parts: its kernel and modules.
The kernel contains main functionality like user access control, ip list management, common modules management and so on. The kernel provides the required common functionality, forces modules to maintain strong architecture and combines them into one system.
The modules implement particular functionality and in the general case are not linked to each other and work independently.

Q: Is TrafficPanel protected by copyright?
A: The TrafficPanel kernel is free for non-commercial use. By default the TrafficPanel modules are distributed under TrafficPanel license unless specified otherwise. Take time to read TrafficPanel license agreement for more details.

Q: Where can I get product support?
A: The SCAND provides assistance via email. Feel free to contact us if you have any questions.

Q: What should I do if I need minor modifications?
A: You can send us your required modifications or make them yourself.
If a TrafficPanel module is distributed under TrafficPanel license then you can independetly make any modifications which will correspond to the same TrafficPanel functionality. For example: change the text format or add a new host feature or another web UI functionality to make TrafficPanel more user friendly.

Q: What should I do if I need new functionality or want to modify the current functionality?
A: Feel free to contact us if you need new functionality or want to modify the current one. All module modifications will be done by the owner or with the owner's consent.

Q: Can I develop my own module?
A: You can send us the module you developed to distribute with TrafficPanel under TrafficPanel license unless otherwise defined.

Q: How can I submit a bug report?
A: Feel free to contact us if you have any problems or found a bug

Q: How can I install TrafficPanel?
A: TrafficPanel has its own installer to help you.

Q: Should I install TrafficPanel with or without apache?
A: To enhance security you need to install TrafficPanel under your own apache that has enabled required features only.

Q: What should I do if I need to set limited access to TrafficPanel for another user?
A: TrafficPanel supports user access control limited to the following roles: Administrator, Manager, User, Guest. You can add the required number of users with one of the available roles.

Q: What do "Used" and "Enabled" mean on the "IP List" page?
A:
"Used" - is set for the ip you use in the local network
"Enabled" - is set for the ip that has access to Internet. Access to Internet can be restricted with another module as well.

Q: Can I added my own task to the task manager?
A: No. The task manager runs TrafficPanel tasks only. For security reasons you can not add your own tasks.

Q: How can I configure ISP connection?
A: For your help in the TrafficPanel bin/isp folder you can find several shell script templates.
Rename the required file and modify the header regarding your system settings for this ISP. In the TrafficPanel configuration you need to add ISP settings in the corresponding section. Be careful, for pppoe connection you also need to configure pppd and pppoe tools, your ISP provides the required pppoe settings.

Q: Can I download mp3 and other multimedia files?
A: Default HTTP shaping module installation provides very low speed of multumedia files download. Check this module pools and classes. HTTP requests filtering can block access to multimedia files also if you modified its database or set your own database.

Q: Default routing is incorrect or cannot be set if pppd reconnects to remote server automatically. What should i do?
A: Enable the "debug" options in /etc/ppp/peers/you_isp_name then check the /var/log/messages to see if /etc/ppp/ip-up is executed then create /etc/ppp/ip-up.local having the following content:
#!/bin/bash BASENAME=${0##*/} INTERFACE=$1 DEVICE=$2 SPEED=$3 LOCALIP=$4 REMOTEIP=$5 IPPARAM=$6 route del default route add default gw $REMOTEIP dev $DEVICE

Q: I get named error messages "success resolving '[some server name]' (in '[some domain]'?) after disabling EDNS"
A: EDNS increases the DNS message length above 512 bytes.
- The best solution is to upgrade the firewall so that it is EDNS compatible and allows DNS messages > 512 bytes.
- You can set DNS package size with: edns-udp-size 512; max-udp-size 512;
- Also you can globally disable EDNS within bind. Add at the bottom of /etc/named.conf following lines
server ::/0 { edns no; }; server 0.0.0.0/0 { edns no; };

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